Freezer Repair and Service

Frequently Asked Questions About Freezer Repair

Mr. Appliance of Anchorage proudly offers comprehensive appliance repair solutions to homeowners in Eagle River, Chugiak, and Anchorage, AK, including residential freezer repair service. Our customers typically have questions about their freezers, any problems that develop, and how we can resolve them. Fortunately, we take our commitment to educating customers seriously and answer these questions with clear, detailed explanations about their appliances and what we do to keep them running better for longer. Below, we’ve answered several frequently asked questions we receive from households. We encourage you to contact us if you need further details or have other questions.

Which Freezer Brands Can You Service?

You’re in luck when you reach out to Mr. Appliance of Anchorage to repair your freezer. The market has a wide selection of freezer brands and models available to homeowners, leading to concerns about finding repair specialists with expertise in the ones they purchase and put in their homes. Our highly trained and seasoned technicians have versatile experience resolving a wide array of freezer issues. In our time, we’ve handled repairs on nearly all major appliance brands. You can count on us to perform services on the following freezer brands:

  • GE
  • LG
  • Whirlpool
  • Revco
  • Kelvinator
  • KitchenAid
  • Samsung

Will My Warranty Be Voided if I Hire You to Repair My Freezer?

Generally, hiring us to repair your freezer will not void your warranty. However, not all warranties are the same, and you may want to research the warranty for your freezer to verify having a third-party repair specialist is within guidelines. Other ways you can void your warranty include having an expired warranty when it doesn’t cover a defect or part, making significant alterations to your freezer that affect its performance, and lack of maintenance or misuse leading to your freezer’s failure.

How Long Should a Freezer Last?

The NAHB states that while freezers typically have a lifespan reaching up to 20 years, they average around 11 years. Mr. Appliance of Anchorage recommends investing in a model featuring an automatic defrosting cycle or performing a manual defrost regularly. These steps prevent frost from building to more than a quarter inch and maximize your freezer’s efficiency.

Why Does My Freezer Have Frost Buildup?

Frost happens in a freezer when your model’s evaporator coils come into contact with moisture, which then freezes. This issue can occur because of a worn-out or damaged door seal. This seal is also known as a gasket, and it blocks warm air from getting in and cold air from getting out.

Why Is My Freezer Making a Weird Noise?

Weird noises can occur for multiple reasons, and the type of noise your freezer makes may indicate what causes it. Refrigerant flowing through tubes after a cooling cycle can produce gurgling noises. If you hear popping or crackling sounds, it’s commonly because temperature fluctuations make your freezer’s inside walls contract and expand.

Why Is My Freezer Not Freezing?

Mr. Appliance will gladly examine your freezer if you notice it’s not freezing the items you place inside it. However, your freezer might not get cold enough if you pack it too tightly. Overstuffing your freezer can block airflow, especially if you block the evaporator fan. We recommend checking if you overpacked your freezer and trying clearing off the shelves if it’s not getting cold enough.

Is an Old, Brittle Freezer Seal Easy to Replace?

Freezer seals are generally easy to replace, and we strongly encourage replacing your old, brittle one to ensure your freezer can run as efficiently as possible and not waste energy or risk spoiling your frozen food. However, if you choose to perform this task without hiring a professional, we urge you to carefully remove the old, brittle freezer seal to minimize complications like breakage and prepare your model for the new replacement seal.

Why Does My Freezer Run All the Time?

Your freezer may constantly run for one or more of many reasons. Mr. Appliance of Anchorage’s technicians will gladly pinpoint the specific cause in your freezer. A few examples of what can cause this issue include its internal temperature being too high, a faulty defrost thermostat, a failed condenser fan motor, and dirty condenser coils. Our team is ready to help you resolve these and all other freezer issues with exceptional repair solutions. Contact us today to schedule an appointment and get professional answers to all your appliance questions.

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